FAQ’s

Reservations are highly recommended, especially on weekends and holidays, to guarantee your spot and avoid long wait times. Walk-ins are welcome but subject to availability.

We recommend bringing:

  • Water shoes or secure sandals (no flip-flops)
  • Sunscreen and sunglasses with a strap
  • A reusable water bottle (stay hydrated!)
  • Waterproof phone case or dry bag
  • Snacks in a secure container (no glass)
  • A change of clothes and towel for after your float

Missing something from the list?  No worries – all essential items can be found in our gift shop and can be purchased prior to the float.

Cancellations made at least 24 hours in advance are eligible for a full refund. Cancellations within 24 hours or no-shows are non-refundable.

Safety is our top priority. If severe weather (lightning, high winds, or heavy rain) prevents us from operating, we will offer to reschedule your trip or provide a full refund. Mild rain or overcast skies typically do not result in cancellations.

We do not have lockers on-site. All personal belongings should be left in your vehicle. However, we do offer free key holding at check-in for your convenience and peace of mind.

Yes—every tuber is required to have a life jacket (PFD) with them on the river, regardless of age. This is a TWRA (Tennessee Wildlife Resources Agency) regulation and applies to both adults and children.

Here’s what you need to know:

  • PFDs are provided free of charge to all Wild Bear guests. We have sizes available for small children, youth, and adults.
  • You’re welcome to bring your own, but it must be U.S. Coast Guard-certified to meet state safety requirements.
  • Children age 12 and under are legally required to wear their PFD at all times while on the river.
  • Ages 13 and up must have a PFD with them on their float, but are not required to wear it.
  • That said, Wild Bear strongly recommends all guests wear their PFD while on the water—especially if you are not a confident swimmer.

Please note: There are areas of the river deeper than adult standing height, so wearing your life jacket securely is important for your safety and peace of mind.

Yes, well-behaved dogs are welcome! Please ensure your pup is comfortable in the water and wears a doggy life vest. Don’t forget to bring a leash and clean up after your pet. Dogs over 40 lbs. will require the purchase of an additional tube.